CS
& Logistics Supervisor reports to the Asia Pacific Operations &
Supply Chain Director with the primary functions of managing the supply
chain including the FG Procurements; Logistics and Warehouse and
Inventory Management for the entity so as to support the organization’s
objective of providing superior customer service and satisfaction
Secondly,
to successfully lead a dynamic customer service team, providing
direction, support and advise pertaining to day to day customer service
functions and expectations.
PRIMARY DUTIES
- FG Procurement & Management
- Create FG PO & release to Allied Manufacturing Sites
- Follow up the PO confirmation and also the shipping schedule and related import documents
- Managing shipment delivery schedule for all products and customers; Follow up the goods arrival and preparing for customs clearance
- Communicate and monitor the broken on processing the customs clearance until the shipments released from customs and stocked into local warehouses
- Create Receiving Report in Accpac for all import shipment
- Logistics Management
- Manage day to day business and process with company contracted 3rd party logistics and external warehousing provider
- Manage day to day business and process with company contracted freight service providers
- Manage total logistics cost towards annual targets
- Manage and co-ordinate cycle count/ stock –take process with external warehouse and establishment of corrective actions if required
- Maintain Inventory and create Report every end of closing Month and do reconciliation with Actual stock at warehouse.
- Manage total Indonesia inventory towards the DOH target set by Operations
- Work with sales teams to reduce slow moving inventory regularly
- Planning Management
- Check up demand forecast made by Sales Vs Stock on Hand and Open PO see if any risk on the supply the customers.
- Work closely with Allied, CS Officer and Sales if case have supply shortage to solve the issue
- Updated replenishment plan & get back to Demand Planning team for further distribution to Allied manufacturing sites
- Allied complaint handling
- Work with Alllied companies on the complaints
- Reporting, Ops KPI Tracking
- Maintain and distribute – AP Scorecard Report to Operation
- Maintain CoA data base from Import shipment
- Others
- Perform other duties to be assigned by Immediate Manager
EMPLOYEES SUPERVISED
- Reporting to this position : CS Officer
Minimum Requirements
- Minimum 5 years working experiences, preferably with customer service, planning, purchasing, supply chain and operations management
- A graduate in business management related
- Excellent leadership skills
- Approx 3 years in a related supervisory position
- Understand financials and total cost of ownership concepts
- Must possess good analytical and presentation skills
- Must possess strong organizational skills to plan and organize own and others’ work and meet strict deadlines.
- Must possess good interpersonal skills to communicate with team member and deal with conflict effectively
- Must be good at team work
- Must possess using ERP system
- Must possess good skills using MS-Office, especially Excel
- Fluent in English
PREFERRED QUALIFICATIONS
- ERP system experience (SAP, ACCPAC)
For additional information on H.B. Fuller or to apply on-line go to: http://www.hbfuller.com/
If
you feel that you can meet the qualification and up to the challenge,
please send your complete application (application letter, resume,
expected salary, and any related supporting documents) and color
photograph at size 4 x 6 cm by using
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